Terms and Conditions
Last updated: July 29, 2026
Welcome to moicla.
These Terms and Conditions govern your access to and use of moicla.com, including purchases made through the website.
The website is operated by Valuue Max LLC DBA Moicla, referred to in these Terms as “moicla,” “we,” “us,” or “our.”
By accessing the website, creating an account, submitting an order, or using any of our services, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
Eligibility
You must be at least 18 years old to use this website or make a purchase.
By submitting an order, you represent that:
You are at least 18 years old
You are legally capable of entering into a binding agreement
The information you provide is accurate and complete
You are authorized to use the selected payment method
We reserve the right to refuse or cancel an order when we reasonably believe that the information provided is false, unauthorized, fraudulent, or otherwise invalid.
Website Use
You may use this website only for lawful personal or commercial shopping purposes.
You may not:
Use the website for unlawful, fraudulent, or deceptive activity
Attempt to interfere with the website’s operation or security
Introduce viruses, malicious code, or harmful technology
Attempt to gain unauthorized access to customer accounts, systems, or data
Scrape, reproduce, or extract website content through unauthorized automated means
Use our content, photographs, branding, or product information in a misleading manner
Impersonate another person or misrepresent your identity
Submit false reviews, fraudulent orders, or abusive communications
We may restrict or terminate access when these Terms are violated.
Products and Availability
We make reasonable efforts to display accurate product information, photographs, descriptions, pricing, dimensions, and availability.
Product availability is not guaranteed until an order has been accepted and processed.
Inventory levels may occasionally be inaccurate because of:
Simultaneous purchases
Inventory synchronization delays
Damaged or unavailable stock
Technical or administrative errors
If an ordered item becomes unavailable, we may contact you to offer an alternative, issue a refund, or cancel the affected item or order.
Handmade and Hand-Painted Products
Some products sold by moicla are handmade, hand-painted, individually finished, or produced using processes that create natural variation.
Minor differences may occur in:
Color
Shading
Brushwork
Facial details
Texture
Decorative accents
Finish
Placement of individual design elements
These minor variations are normal characteristics of individually finished products and do not necessarily indicate a defect.
The product you receive may vary slightly from the photographs while retaining the same overall design, subject, size category, and intended appearance.
Product Dimensions
Product measurements are approximate.
Small differences may occur because of:
Manufacturing tolerances
Handmade or individually finished elements
The method or location used to measure the item
Decorative features, bases, crowns, rays, or other extensions
When a listing includes more than one measurement, review the complete product description carefully before placing your order.
Contact us before purchasing when an exact measurement is important for a particular location or use.
Product Images and Colors
We use our own product photographs and make reasonable efforts to represent products accurately.
However, actual colors may appear slightly different because of:
Screen and device settings
Lighting conditions
Photography
Display calibration
Natural product or finish variations
Website images are intended to provide a reliable representation but cannot guarantee an exact color match on every screen.
Prices
All prices are shown in U.S. dollars unless otherwise stated.
We generally honor the price displayed when a valid order is placed, even when we later determine that the product price should be adjusted for future purchases.
Prices may change prospectively at any time. A price change does not affect an order that has already been accepted.
Shipping charges and applicable sales tax are displayed separately during checkout when applicable.
California’s price-transparency rules generally require mandatory charges—other than permitted taxes and shipping charges—to be included in the advertised price.
Sales Tax
Applicable sales tax is calculated during checkout based on the order and delivery information.
The amount collected may depend on:
The delivery destination
Applicable state and local tax rules
The products being purchased
Current tax rates
Customers are responsible for providing an accurate shipping and billing address so that applicable taxes can be calculated correctly.
Promotions and Coupons
From time to time, moicla may offer storewide promotions, coupon codes, discounts, or other offers.
Unless otherwise stated with the promotion:
Promotions apply throughout the store
No product exclusions apply
No minimum purchase is required
Promotional prices or codes may be applied during checkout
Only discounts accepted by the checkout system will be applied to an order.
Promotions may be introduced, modified, or discontinued for future orders.
Changes do not retroactively affect an order that has already been submitted and accepted.
A discount has no cash value and cannot be redeemed separately for cash.
Payment Methods
We currently accept eligible:
Credit cards
Debit cards
Apple Pay
Google Pay
Available methods may vary according to the customer’s device, browser, location, card issuer, and payment-provider eligibility.
Payments are processed securely by Stripe and its payment partners.
We do not directly control whether a bank, card issuer, digital wallet, or payment processor approves a transaction.
Payment Authorization and Collection
By submitting an order, you authorize us and our payment processor to charge the selected payment method for:
Product prices
Shipping charges
Applicable taxes
Any other amount clearly displayed before submission
Payment is normally authorized and captured when the order is submitted successfully, subject to Stripe, your card issuer, and the checkout configuration.
Stripe supports both automatic and manual payment capture.
Under automatic capture, a successful PaymentIntent transitions to a completed status; manual capture requires a separate capture step.
An order may not be processed when payment is declined, reversed, disputed, incomplete, or otherwise unsuccessful.
Order Confirmation and Acceptance
After an order is submitted, you may receive an automated order-confirmation email.
That email confirms that we received the order. It does not necessarily mean that the order has been finally accepted, processed, or shipped.
Final acceptance generally occurs when we begin processing the order or confirm shipment.
Before acceptance, we may cancel an order because of:
Unavailable inventory
Failed or reversed payment
Suspected fraud or unauthorized activity
Incorrect or undeliverable address information
Technical problems
Legal or regulatory requirements
When we cancel a paid order, we will issue an appropriate refund to the original payment method.
No General Purchase Limit
We do not currently impose a general limit on the number of products a customer may purchase.
However, we may contact a customer before processing an unusually large order when necessary to:
Confirm inventory
Verify shipping arrangements
Confirm payment or identity
Prevent fraud
Coordinate special handling
This verification does not necessarily mean the order will be refused.
Guest Checkout and Customer Accounts
Customers may:
Complete a purchase using guest checkout
Create an account during checkout
Sign in to an existing account
Account creation is not required to view product prices or complete an eligible purchase.
You are responsible for:
Keeping your login information confidential
Providing accurate account information
Updating your information when it changes
All activity conducted through your account
Notify us promptly if you believe your account has been accessed without authorization.
We may suspend or close an account that is used fraudulently, unlawfully, or in violation of these Terms.
Shipping and Delivery
Orders are shipped according to our published Shipping & Handling Policy.
That policy explains:
Processing times
Order cutoff time
Shipping destinations
Carrier information
Shipping charges
Free-shipping eligibility
Estimated delivery times
Tracking
PO box deliveries
Delayed or missing packages
Address corrections
Damaged shipments
Packages returned to sender
Delivery estimates are not guarantees. Carrier delays, weather, holidays, service interruptions, incorrect addresses, and other circumstances outside our control may affect delivery.
The Shipping & Handling Policy forms part of these Terms.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Address corrections may be requested before an order has been processed or shipped, but changes are not guaranteed.
Once an order has shipped, we may be unable to change or redirect it.
Additional shipping costs may apply when a package must be resent because of:
An incorrect or incomplete address
Failure to collect a package held by USPS
Refusal of delivery
Another customer-related delivery issue
Returns and Refunds
Eligible returns are governed by our published Returns & Refunds Policy.
The policy includes:
A 30-calendar-day return window from delivery
Return Authorization requirements
Product-condition requirements
Return-shipping responsibility
Potential refund deductions for reduced-condition merchandise
Procedures for damaged, defective, or incorrect products
Refund processing time
Cancellation requests
Packages returned to sender
Do not mail a return until it has been approved and return instructions have been provided.
The Returns & Refunds Policy forms part of these Terms. California retailers may establish their own return terms when the policy and any limitations are clearly disclosed.
Order Cancellations
You may request cancellation before an order has been processed or shipped.
We will make a reasonable effort to honor the request, but cancellation is not guaranteed because orders may enter processing quickly.
Once an order has been processed, packed, or shipped, it cannot be canceled. An eligible return may be requested after delivery under our Returns & Refunds Policy.
Customer Reviews and Submitted Content
Customers may be able to submit:
Product reviews
Ratings
Photographs
Comments
Questions
Other content
You retain ownership of content you create.
By voluntarily submitting content to the website, you grant moicla a nonexclusive, worldwide, royalty-free license to display, reproduce, format, publish, and use that content in connection with:
The website
Product listings
Customer service
Store promotion
Social media
Marketing materials
This license does not transfer ownership of your content to us.
You represent that submitted content:
Is truthful and based on your genuine experience
Does not infringe another person’s rights
Does not contain unlawful, threatening, hateful, defamatory, obscene, or abusive material
Does not contain malicious software
Does not disclose another person’s private information without permission
Is not submitted in exchange for an undisclosed incentive
Is not fraudulent or misleading
We may moderate, reject, hide, or remove submitted content when we reasonably determine that it violates these Terms or applicable law.
We are not required to publish every review or submission.
Intellectual Property
Unless otherwise stated, the website and its original content are owned by or licensed to Valuue Max LLC DBA Moicla.
Protected content may include:
The moicla name and branding
Logos
Product photographs
Website graphics
Written descriptions
Page layouts
Marketing materials
Videos
Original design elements
You may not reproduce, republish, distribute, sell, modify, remove ownership markings from, or commercially exploit our protected content without prior written permission.
You may share links to publicly available pages for ordinary personal or informational purposes.
Third-party product names, trademarks, religious artwork, and other intellectual property remain the property of their respective owners where applicable.
Religious Products and Information
Moicla sells Catholic and religious products for personal, devotional, decorative, educational, and gift purposes.
Product descriptions are provided to identify and describe the merchandise. They are not intended as formal theological, pastoral, medical, legal, or professional advice.
References to religious traditions, saints, devotions, prayers, or beliefs are informational and product-related.
Third-Party Services
The website may depend on third-party services, including:
Payment processors
Digital wallets
Shipping carriers
Analytics providers
Hosting providers
Security services
Email and communication platforms
Social-media services
Your use of a third-party service may also be governed by that provider’s own terms and privacy policies.
We are not responsible for third-party systems, decisions, interruptions, outages, delays, or content outside our reasonable control.
External Links
The website may contain links to third-party websites.
Those websites are not controlled by moicla. A link does not necessarily indicate endorsement.
We are not responsible for:
Third-party content
Availability
Security
Privacy practices
Products or services
Transactions conducted outside moicla.com
Review the terms and privacy policies of third-party websites before using them.
Privacy
Use of the website is also governed by our Privacy Policy and applicable cookie disclosures.
The Privacy Policy explains how we collect, use, store, disclose, and protect personal information.
By using the website, you acknowledge that you have had an opportunity to review the Privacy Policy.
Website Availability
We aim to keep the website available and operating correctly, but uninterrupted access is not guaranteed.
The website may occasionally be unavailable because of:
Maintenance
Software updates
Hosting problems
Security incidents
Technical errors
Third-party outages
Events beyond our reasonable control
We may modify, suspend, or discontinue part of the website when reasonably necessary.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website is provided on an “as available” basis.
We do not guarantee that:
The website will always be available
Every feature will operate without interruption or error
Every display will reproduce product colors identically
Website content will never contain a typographical or technical error
Third-party services will remain continuously available
Nothing in these Terms excludes any warranty, protection, or consumer right that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, moicla and Valuue Max LLC will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:
Use of or inability to use the website
Third-party services
Carrier delays
Unauthorized account access not caused by our failure to use reasonable safeguards
Reliance on website information outside its intended purpose
Our total liability arising from a particular purchase will not exceed the amount paid for the product or order giving rise to the claim, except when applicable law requires otherwise.
These limitations do not apply where liability cannot legally be limited or excluded.
Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from:
Your unlawful use of the website
Your violation of these Terms
Fraudulent activity conducted through your account
Content you submit that infringes another person’s rights
This provision does not require a consumer to indemnify us for our own unlawful conduct, negligence, or obligations that cannot legally be shifted.
Suspension or Termination
We may suspend or terminate access to an account or website feature when we reasonably believe that a user has:
Violated these Terms
Engaged in fraud or unauthorized activity
Threatened the website’s security
Abused customers, staff, systems, or services
Violated applicable law
Termination does not affect obligations that arose before termination, including valid payment, refund, intellectual-property, and dispute provisions.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Mandatory consumer protections that apply in the customer’s jurisdiction remain unaffected.
Dispute Resolution and Venue
Before beginning formal legal proceedings, you agree to make a reasonable effort to resolve the concern informally by contacting us.
Please provide:
Your name
Order number, when applicable
Description of the issue
Requested resolution
Relevant supporting information
When a dispute cannot be resolved informally, legal proceedings may be brought in a court of competent jurisdiction located in Los Angeles County, California, except where applicable consumer law permits or requires another location.
Nothing in this section prevents either party from seeking relief in small claims court when eligible.
Severability
If any part of these Terms is found invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
The remaining provisions will continue in effect.
No Waiver
Our failure to enforce a provision on one occasion does not waive our right to enforce it later.
A waiver is effective only when made clearly and in writing by an authorized representative.
Changes to These Terms
We may update these Terms periodically to reflect:
Changes to the website
Changes to business practices
New services
Legal or regulatory requirements
Security or operational needs
The updated version will be posted on this page with a revised “Last updated” date.
Changes apply prospectively from the published effective date unless applicable law requires otherwise.
Continued use of the website after an update constitutes acceptance of the revised Terms.
Entire Agreement
These Terms, together with the policies linked from them, form the agreement governing use of the website and purchases through moicla.com.
Related policies include:
Privacy Policy
Shipping & Handling Policy
Returns & Refunds Policy
Cookie Policy or cookie notice, when applicable
If a product listing or promotion includes specific terms, those specific terms apply to that product or promotion where they differ from these general Terms.
These Terms, together with the policies linked from them, form the agreement governing use of the website and purchases through moicla.com.
Related policies include:
Privacy Policy
Shipping & Handling Policy
Returns & Refunds Policy
Cookie Policy or cookie notice, when applicable
If a product listing or promotion includes specific terms, those specific terms apply to that product or promotion where they differ from these general Terms.
Contact Us
Questions about these Terms and Conditions may be submitted through our Contact page or by email:
Customer support hours:
Monday–Friday
9:00 AM–5:00 PM Pacific Time
Holidays excluded
We typically respond within one business day.